Privacy Policy

Effective Date: April 1, 2020

CodeNOW Inc.'s privacy policy governs data handling across our cloud-native software development platform and related services.

1. Information We Collect

CodeNOW collects various types of information to provide and improve our services:

  • Registration details and account information
  • Billing information and payment details
  • Account preferences and settings
  • Collaborator data and team information
  • Usage metrics and activity data
  • Device and browser information
  • Cookies and similar tracking technologies
  • Log files and technical data
  • Referral sources and marketing data
  • Third-party integration data

2. How We Use Your Information

We process personal information for the following purposes:

  • To create and manage your account
  • To provide CodeNOW services, including technical support
  • To analyze platform usage and improve our services
  • For compliance verification and legal obligations
  • To send personalized communications and updates
  • For service improvements and feature development
  • To ensure platform security and prevent fraud

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • With Your Consent: When you explicitly authorize data sharing
  • Service Providers: With trusted third-party service providers who assist in our operations
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: With potential acquirers in case of merger or acquisition
  • Co-sponsors: With partners for co-sponsored events or services
  • Public Forums: Content posted in public forums becomes accessible to all users

4. Security Measures

CodeNOW maintains appropriate technical and organizational security safeguards to protect your personal information. However, we acknowledge that no internet communication method is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we delete or anonymize it in accordance with our data retention policies.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Children's Privacy

CodeNOW is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through the platform or via email.

5. Cookies and Tracking Technologies

We use various types of cookies to enhance your experience:

Necessary Cookies

Essential for authentication, security, and basic platform functionality

Analytics Cookies

Google Analytics, Smartlook, Hotjar - to understand usage patterns and improve our services

Marketing Cookies

Facebook, Google Ads, LinkedIn - for targeted advertising and campaign measurement

6. Your Privacy Rights

As a data subject, you have the following rights:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Restriction: Request restriction of processing
  • Objection: Object to certain types of processing
  • Portability: Request transfer of your data
  • Complaint: File complaints with the Office for Personal Data Protection (Prague, Czech Republic)

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

CodeNOW Support

Email: support@codenow.com